Privacy Policy

We value your privacy and are committed to protecting your personal information

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Introduction

Apricus Hotels and Resorts Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

Make a reservation or booking
Create an account
Sign up for our newsletter
Contact us through our website
Participate in our loyalty program

This information may include your name, email address, phone number, postal address, payment information, and identification documents.

How We Use Your Information

We use the information we collect to:

Process your reservations and payments
Communicate with you about your bookings
Send you marketing communications (with your consent)
Improve our services and website
Comply with legal obligations

Payment Information

We use Razorpay as our payment gateway provider. When you make a payment:

Your payment data is processed directly by Razorpay
We do not store your complete credit card information
Transactions are encrypted and secured using industry-standard protocols

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Lodge a complaint with supervisory authorities

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: crs@apricushotels.com
Phone: +91 8956593946

Last updated: June 21, 2024